Training your employees is key to your ongoing success and growth as a company. Yet, it is an area that is often neglected, due to lack of time, resources or someone dedicated to delivering often complex and challenging material to employees.
Types of Training
Training can be divided into several key areas:
1 – Skills training
This includes the technical skills needed to perform the job, such as software. Most employees are hired with some level of competence in the key skills needed for their job, but we should not assume knowledge. Pre-employment testing may be required, as well as careful supervision, especially in the first 60-90 days. Training can be provided by co-workers, on-line training, or a combination.
2 – “Soft Skills”
These are skills often acquired through experience, however, there are often gaps in the individual’s deep understanding of communication, decision making, working in a team, etc. Often an interactive training program with a skilled facilitator can bring the employee to the next level of awareness and effectiveness.
Popular training seminars include:
- Customer service
- Decision Making
- Self-directed work teams
- Time management
3 – Legal Compliance Training
This type of training focuses on legal issues and company policies, often focused on areas such as anti-harassment and discrimination, as well as how they apply to hiring, managing, and discipline. This type of training is best led by a trainer with a strong knowledge of employment laws and HR policies.
Training is an ongoing although frequently neglected area of management. Aspire HR provides training programs to address all the needs of employees.