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Hiring

7 Tips for Reference Check Success

Are Reference Checks a Waste of Time? Employers commonly ask candidates for references before offering them a job.   Frustration with common problems leaves some thinking, “what a waste of my time!” Here are some solutions that will increase the usefulness of reference checking. Problem: The candidate is unlikely to put their worst enemies on the list.…Continue reading7 Tips for Reference Check Success

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Hiring

3 Steps to Hiring the Right Person

Jim Collins’ best selling management book, Good to Great, teaches us that a primary goal of employee selection is to sit the right people in the right seat on the (company) bus. In other words, hire the right people and put them in the right position.  While a typical recruiting effort takes great pains to measure the…Continue reading3 Steps to Hiring the Right Person

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HR Policies

Facial Tattoos, Mini-Skirts and Your Company Dress Code

The two managers saw Sam walk past them and did a double double-take.  “Look at that new tattoo on the side of his face.  Can he do that here?” Can he? Even something as extreme as a facial tattoo may be allowable in the work place.  There is no federal law regarding employee dress code.  Employers may set any…Continue readingFacial Tattoos, Mini-Skirts and Your Company Dress Code

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Hiring

Hiring: Beyond the Interview

Hiring decisions are so important, and so costly if wrong, that an interview is not enough information on which to make a choice.  Get more information about your candidate by testing, reference checks, background checks and online data gathering. Testing You can test your candidate’s PC skills, such as the ability to create an Excel spreadsheet.  Psychological…Continue readingHiring: Beyond the Interview

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HR Policies

Do You Need an Employee Handbook?

An employee handbook is one of the most important documents your business needs.   1.  The employee handbook establishes your company’s policies clearly and effectively.  “What is the dress code?  “What is the paid time off policy?”  “What are the performance standards?”  “My manager is harassing me.  Who do I complain to, or should I…Continue readingDo You Need an Employee Handbook?

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Hiring

A Simple and Effective Job Ad

We all hope that our job ads will attract candidates who will turn into motivated, passionate, productive employees. However, our hopes are often dashed. This is because the typical ad is attracting the wrong people. Let me explain why. Here is an example of the “typical” ad, for a customer service manager: Customer Service Manager…Continue readingA Simple and Effective Job Ad

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Compliance

Are Unpaid Interns Legal?

If your company uses interns, then you need to think through your policies on how (or whether) you pay them. Failure to do so could expose you to a potential lawsuit. Let’s say that you bring in a college student as an unpaid marketing intern for the summer. She is eager to gain professional experience…Continue readingAre Unpaid Interns Legal?

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Compliance

New York Sick Leave Law 2020

Under New York State’s new sick leave law, employers must allow employers to begin accruing sick leave effective September 30, 2020. Employees, however, must wait until January 1, 2021, before they can use the time off. (New York City and Westchester County have their own Sick Leave laws). Employer Guidelines Employers with existing Paid Sick…Continue readingNew York Sick Leave Law 2020

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Managing Employees

Is Your HR Running at 100%

I have never seen a company that is running at 100% effectiveness. Let me tell you why. A company, or any organization, is a complex integration of people and systems. Organizations start as dreams and plans, but are built in fits and starts, to address immediate problems and opportunities. Companies never look exactly as planned.…Continue readingIs Your HR Running at 100%

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Managing Employees

A Simple Performance Review System

Performance reviews are dreaded by employees and managers alike, and are usually unproductive. Let’s change this to make it a productive growth experience instead of a mechanical and hollow process to get through. Back in the days when I was the Director of HR for a large service organization, we did a massive amount of…Continue readingA Simple Performance Review System